I finally have phone service in my apartment. The phone guy unexpectedly came at 9:30 this morning (as I was in the shower), acted as if he didn't know this was the 5th day of my phone saga, and activated service in less than 10 minutes. I now look forward to arguing with AT&T's billing department over the 4 days of service I should not be charged for and the potential for them to pay my cell phone bill, as I've burned 147 peak minutes on the phone with their customer service since Monday.